Shipping Policy:
1. Processing Time:
- Orders are generally processed within 1-2 business days after payment confirmation.
- Delivery within 5-9 working days 📦
2. Shipping Methods:
- We offer standard and/or expedited shipping options.
- Delivery times and costs vary depending on the shipping method selected and destination.
3. International Shipping:
- We also offer international shipping. Please note that additional customs duties and taxes may apply, customers are responsible for these charges.
4. Order Tracking:
- Once your order is shipped, you will receive a tracking number via email to track the delivery status.
5. Accuracy of Address:
- Customers are responsible for providing accurate shipping information. Please check your shipping address carefully during checkout.
Return policy :
1. Eligibility:
- Items can be returned within 10 days of receipt.
2. Return Conditions:
- Items must be unused and in original condition with tags intact.
3. Return Process:
- Contact our customer service waveeplug.contact@gmail.com to obtain a return authorization number.
- Return shipping costs are the responsibility of the customer, unless there is an error on our part.
4. Reimbursement:
- Refunds will be processed once we have received and inspected the returned items.
5. Exchanges:
- We accept exchanges subject to stock availability.